Frequently Asked Questions

Last Updated: March 1, 2025

1. How do I create a consultant profile?

In the Jobhost app, navigate to "Consulting" and click "Post my consultation service" Follow the on-screen prompts to add your profile details and upload your portfolio.

2. How do I book a consultation?

Search for consultants using your desired criteria, select your desired consultant, and tap "Book Now." Follow the payment instructions to complete your booking.

3. What are the cancellation policies?

Please refer to Jobhost's Cancellation Policy and Refund Procedures for detailed information.

4. How do I contact the consultant/client?

You can communicate with hosts or guests using the messaging feature within the Jobhost platform. Alternatively, you can use the email address or phone number provided in their profile.

5. How do I report a problem?

To report an issue, please contact our support team at support_jobhost.consult@padtechcorp.com.

6. How do I verify my identity and skills?

To verify your identity and skills, go to your account settings within the app and follow the verification process.

7. What fees does Jobhost charge?

Jobhost charges a service fee of 2.5% of the consult fee for consultant. This fee will be clearly displayed in the PayPal transaction breakdown.

8. How do I update my profile?

You can update your profile information by going to your account settings within the app.

9. What if I have a dispute with a consultant/client?

If you have a dispute, please contact our support team at support_jobhost.consult@padtechcorp.com. We will make every effort to mediate the dispute and find a resolution.

10. How do I know my information is safe?

We employ industry-standard security measures to protect your data. For more information, please review our Privacy Policy.

11. How do I know if a consultant is qualified?

Review the consultant's profile, portfolio, and reviews. You can also contact the consultant directly for clarification.

12. What are the tax obligations for consultants?

Consultants are responsible for understanding and fulfilling their local tax obligations related to consultation income. We recommend consulting with a tax professional for personalized guidance.

13. What if there is an emergency during a consultation?

In case of an emergency, immediately contact your local emergency services. Then, inform the consultant/client and Jobhost support.

14. How do I update my consultation details?

To update your consultation details, go to your dashboard and select the consultation you wish to edit.

15. How do I upload my portfolio?

During the profile creation or editing process, you will find an option to upload your portfolio.

16. How do I change my password?

You can change your password by going to your account settings within the app and selecting "Change Password."

17. How do I delete my account?

You can delete your account through the account settings within the app.

18. What is the force majeure policy?

In the event of circumstances beyond our control, such as natural disasters, we will work with affected users to find a fair and reasonable solution.

19. How do I know if a consultant/client is verified?

Verified consultants/clients will display a verification badge on their profile.